FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to service@atopnuc.com.

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  • Pre Sale Questions
  • Technical + Theme Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

In order for you to receive the goods as soon as possible, the warehouse will arrange the shipment within 24 hours after your purchase, and no later than 48 hours

Of course, in order to save your time and deal with product problems quickly, please contact us as soon as ：service@atopnuc.com

Of course, if you have any questions about the goods, you can contact us：service@atopnuc.com

Yes, we will assist you in installing the driver if required

Yes, we do. Please send your customisation requests to service@atopnuc.com, we will give you our quote. Thank you.

Under normal circumstances, we also provide services on weekends. All you need to do is send us an email and we will get back to you as soon as possible

Please contact us：service@atopnuc.com

Technical + Theme Questions

Might be best to download windows 10 onto a USB stick like any other PC and install from it. There won't be a specific reset disc.

The momery can be upgraded to 32GB (each of slot 16GB, 2400MHz)

Yes, this mini PC comes with Windows 10 Pro as the default operating system

For your issue you can enter "DEL" to enter the bios, any questions pls contact us directly.

Sure, our mini pc can be upgrated to 1TB M.2 SATA 2280 SSD,such as:MA90

Unable to find satisfactory answers ? Contact Support